Version 1.0 · Effective 2026-07-06
Ontracko engages the following third parties to help operate the service. Customers can subscribe to change notifications by emailing privacy@ontracko.app with the subject “Subprocessor updates”.
| Sub-processor | Purpose | Region | DPA |
|---|---|---|---|
| Vercel Inc. | Application hosting, cron scheduling | United States (edge) | Provider DPA ↗ |
| Neon, Inc. | Managed PostgreSQL (customer data storage) | United States (us-east) | Provider DPA ↗ |
| Clerk, Inc. | Authentication and identity | United States | Provider DPA ↗ |
| Resend Inc. | Transactional email delivery | United States | Provider DPA ↗ |
| Upstash Inc. | Managed Redis (currently unused; retained for future features) | United States | Provider DPA ↗ |
| Stripe Inc. | Payments and invoicing (once enabled) | United States | Provider DPA ↗ |
No customer data is used to train third-party AI systems. Vendor status feeds are fetched by Ontracko directly from the vendor’s public status page (no third party is involved in that fetch).